FREQUENTLY ASKED QUESTIONS

General Questions

What services does XAMAK23 offer?

WordPress sites: custom builds, WooCommerce shops, responsive design and branding, speed and SEO, security, and ongoing maintenance.

Where are you located?

I’m based in Sofia, Bulgaria, and work with clients anywhere.

How can I contact you?

Use the contact form, email xamak7000@gmail.com, or call +359 886 211 486.

Pricing & Work Process

How much does a WordPress website cost?

It depends on the project. Once I know what you need, I send a detailed quote. Prices exclude 20% VAT for Bulgarian clients; EU businesses may qualify for reverse charge.

What are your payment terms?

Usually 40% upfront, 40% at a milestone, 20% on completion, by bank transfer in BGN, EUR or USD.

How long does it take to build a website?

It depends on the project:

  • Basic websites: 4-6 weeks
  • Custom solutions: 6-10 weeks
  • E-commerce stores: 8-12 weeks
What’s your development process?
  1. Initial consultation and requirements gathering
  2. Design mockups and approval
  3. Development and testing
  4. Your review and revisions
  5. Final delivery

Service Options

What are my options for website management after launch?

Two options:

Option 1 – Managed Service: I handle hosting setup, updates, backups and security; you get admin access to manage your content. Lower upfront cost, plus a monthly fee.

Option 2 – Full Handover: I build the site and hand over all files and the database; you run hosting and maintenance. Higher one-time cost, no monthly fees.

Will I own my website?

Yes. After the final payment, all custom work is yours: full admin access (Option 1) or all files (Option 2).

Can you work with my existing website?

Yes. I can migrate, redesign, fix or improve an existing WordPress site.

Do you provide training?

Yes. I’ll show you how to manage your content in the WordPress admin.

Technical Questions

Will my website be mobile-responsive?

Yes. Every site is responsive and tested across devices and browsers.

Will my website be SEO-friendly?

Yes: clean code, proper structure, meta tags and fast loading.

What about website security?

SSL, a security plugin, strong passwords, and regular updates on managed sites.

Can you create multilingual websites?

Yes, especially Bulgarian/English, like this one.

Can you integrate third-party services?

Yes: payment gateways, CRMs, email marketing and anything else with an API.

Support & Maintenance

What happens after my website launches?

Every project includes 30 days of free bug fixes. After that, you can choose:

  • Ongoing maintenance plan (for managed sites)
  • Per-incident support as needed
  • Self-management (with training provided)
How quickly do you respond to support requests?

For maintenance clients, within 48 hours; faster for emergencies.

What if something goes wrong with my website?

I troubleshoot and fix it. Maintenance clients get priority.